Frequently Asked Questions

Everything you need to know about your western style journey.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days. We also offer expedited shipping options at checkout for those who need their western wear a little faster.

What is your return policy for boots and apparel?

We offer a 30-day return policy on all unworn items with original tags. Please ensure boots are tried on on carpeted surfaces to avoid scuffing the soles.

How do I know which size to order?

Each product page features a detailed size guide. For our denim and leather boots, we recommend checking the specific 'Fit Notes' section as some styles may run small.

Do you offer international shipping?

Yes, we ship our cowgirl essentials worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

Are your leather products ethically sourced?

Absolutely. We pride ourselves on working with sustainable tanneries that prioritize high-quality craftsmanship and ethical production standards.

Can I change or cancel my order after it's placed?

We process orders quickly to get them to you fast. You can change or cancel your order within 1 hour of placement by contacting our customer support team.