Returns & Exchanges
At The Cowgirl, we want you to love your Western wear, but if your order isn't the perfect fit, we offer easy returns and exchanges within 30 days of delivery. All items must be returned in their original, unworn condition with tags still attached to qualify for a full refund.
Start Your Return
Visit our online return portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Gear
Securely pack the items in their original packaging, ensuring all original labels and tags are intact to prevent damage during transit.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing